SchoolCNXT

Privacy Policy

This Privacy Policy was last updated and is effective as of November 6, 2015.

Privacy is of fundamental importance to SchoolCNXT and this Privacy Policy outlines how we collect, use, and safeguard your information. This Privacy Policy applies only to information we collect through the Services.

Changes to this Privacy Policy

This Privacy Policy may be updated periodically without notice to you to reflect changes in our online information practices. Our most current Privacy Policy is always available on the website and through the Mobile App and the most recent revision date is always shown at the top of the Privacy Policy.

Contact Us

If you have comments or questions about this Privacy Policy or wish to "opt out" of certain kinds of information uses, please feel free to contact us at:

SchoolCNXT, Inc.
33 Bradford Street
Concord, MA 01742

Or, toll free, at (888) 490-6040
Or by email at: connect.help@snapraise.com

Information We Collect

The information we collect generally falls into three categories: (1) directory information provided by the organization that signs up for the Services (such as a school or community organization) about its students or participants; (2) information you provide when you register for or use the Services; and (3) tracking information we may collect as you use the Services.

Please see the section below captioned "How You May Opt Out of Our Information Uses" regarding your right to ask us not to use your information for certain purposes.

Directory Information Provided by Organizations

When a school or other organization signs up with SchoolCNXT, they provide us with a directory listing of their students or members. The directory information usually includes child’s name, date of birth, physical address, parents’ names, and parents’ contact information. Depending on the type of organization that is providing the directory, the information may also include the child’s grade, teacher assignment, and similar information relating to the activities in which the child participates.

We use directory information to contact parents about registering for the Services. Parents may elect to register for the Services, opt out of the Services, or do nothing. If you register for the Services, we may continue to use the directory information to customize the Services we provide to you. If you opt out of the Services, we will not contact you again (unless your information is submitted to us again for a different enrollment period or a different child or from a different organization). If you do nothing, we may contact you again over a reasonable period of time about registering for the Services.

Personal Information You Provide Voluntarily

If you choose to register for the Services, we may ask you to provide or confirm your child’s name, postal address, date of birth, gender identity, grade, teacher assignment, activities, or interests. We may also ask you to provide or confirm your name, postal address, phone number, and email address. We use this information to provide the Services to you, including authenticating you when you attempt to access the Services, sending you notifications on behalf of the school or other organization, and connecting you to other parents with common interests. The organization that provided your name to us and other parents who use the Services may use your information to include you in groups that they organize. We also use the information to customize your online experience, provide you with personalized email and text messages and to help us improve the Services. Please see the section below captioned “How You May Opt Out of Our Information Uses” for information about how you can limit our uses of your personal information.

Our Website and Mobile App may offer Registered Members the opportunity to share User Content (as that term is defined in our “Terms of Use”) – for instance, on blogs, message boards, or chat rooms. If you choose to use these features, or you allow your child to use these features, you should be aware that any personal information you submit through these features can be read, collected, or used by other Registered Members and could be used to send you unsolicited messages. Please note that SchoolCNXT is not responsible for any personal information you choose to submit via these public features.

Tracking Information/Cookies

We automatically track certain information when you use the Website and Mobile App. We use this information to do internal research on our Registered Members’ demographics, interests, and behavior to better understand, protect, and serve you and our community.

Log Files

Like many Websites, we automatically gather certain information about our Website and Mobile App traffic and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, and a unique identifier for the mobile device you are using. We use this information to analyze trends, to administer the Website and Mobile App, to track users’ movements around the Website and Mobile App, to gather demographic information about our user base and to capture usage and volume statistics to monitor and track any illicit behavior on the Website and Mobile App. We may use a third-party service provider to help us collect and analyze log files.

Information collected in log files does not identify individual users and we do not link it to other information that identifies individual users.

Cookies

We use cookies expressly for managing users’ browser and mobile sessions for the convenience of the user. The acceptance and storage of cookies can be managed through your browser’s security settings.

A cookie is a small text file that is sent to your computer or mobile device by our server. We use cookies to collect tracking information and to remember information you have given us. This is done so that you don't have to reenter the information each time you use our Website or Mobile App. Most web browsers can be set to inform you when a cookie has been sent to you and provide you with an opportunity to refuse that cookie or to remove it later. Please note that if you remove or chose not to accept our cookies, you will need to reenter your information and reselect your preferences each time you use our Website or Mobile App.

How Your Information Will Be Used

We will use the information we collect from and about you (including directory information) for various purposes, including responding to your requests, providing you with Services, improving the Services, customizing your experience on our Website or Mobile App, and monitoring postings on any bulletin board, blog, or chat areas we may make available to you. Our primary goal is to provide you with a customized experience and all information necessary for you to optimize your use of the Services.

How Your Information Will Be Shared

We value your privacy and will not sell information that identifies you (“personally identifiable information” or “PII”) to third parties. However, we may share PII with third parties under limited circumstances, such as:

  1. Other Registered Members of the Services. We may include your PII in directories or other resources we make available to Registered Members of the Services. See the section below captioned “How You May Opt Out of Our Information Uses” for information about your rights to limit our disclosure of your PII for this purpose.
  2. Service Providers. We may share your PII with third-party service providers who help us operate and maintain our Website or Mobile App or deliver the Services. Any third-party service provider with whom we share PII will be contractually restricted from using or disclosing it for any purpose other than as necessary to provide the services for which the PII was disclosed.
  3. For Legal Purposes. We will release PII when we believe we are legally required to do so, such as in response to a court order or subpoena. We may also be required to release PII if we are purchasing or selling a business, although in such cases your PII would normally be covered by a non-disclosure agreement.
  4. Aggregate Information. We may disclose information to third parties that does not identify any individual (“non-personally-identifiable information” or “NPII”), such as such as demographic, behavioral, unique device identifiers such as IMEI and UDID, search terms, age, gender, zip code.

How You May Opt Out of Our Information Uses

If you do not wish to give us any personal information, you should not register to use the Services. If you do register, you may customize the privacy settings for your account and for any account you activate for your child. Through these privacy settings, you can control the amount of your PII that we will disclose to other Registered Members or to certain third parties. However, you cannot limit our disclosure of your PII to service providers we use to help us administer the Services, for legal purposes, or to respond to a request that you initiated.

You may change your privacy settings any time you wish by accessing your account through the Wesite or Mobile App or by contacting us using the “Contact Us” information in this Privacy Policy or available on the Website or through the Mobile App.

If we send you a newsletter or other promotional communication, the communication will contain isntructions for how to opt out of receiving similar communications in the future.

Updating or Correcting Your Information

Please let us know if any information you have provided to us is incorrect, incomplete, or outdated and we will use reasonable efforts to update or correct it promptly.

Security

We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to your PII, maintain data security, and correctly use the information we collect. We maintain a secure process to collect, transmit, and store your personal information.

Please note that no method of transmitting or storing electronic data is ever completely secure, so we cannot guarantee that such information will never be accessed, used, or released in a manner that is inconsistent with this Privacy Policy.

We urge you to keep any password created for accessing the Services in a safe place and not to disclose it to anyone. Also remember to sign out and close your browser window when you have finished a visit to the Website, especially if you are sharing a computer with someone else or are using a computer in a public place, such as a library or Internet cafe.

Use of the Services by Children

The Services are not directed to children, but your child can use the Services if you activate an account for him or her. Activating an account for your child signifies your consent to your child’s use of the Services, including your consent to the child providing information to us by using the features of the Services. You control the privacy settings for your child’s account, so be sure to set them for the level of privacy you think is appropriate for your child.

You or your child may request that we remove any personally identifiable information that your child has posted to our Website or through the Mobile App by calling us at (888) 490-6040 or emailing us at connect.help@snapraise.com. Although we will remove information at your request, we cannot guarantee that we will be able to remove all information completely.

Links to Third Party Web Sites.

Links to third party websites from our Website or Mobile App are provided solely as a convenience to you. We do not share your information with such third parties, but we are not responsible for the security of any information you provide on such websites.